Patient Recall System
An empty chair is expensive, and a lapsed patient is recurring revenue that quietly walked out the door. The front desk is too busy to chase all of it. The Patient Recall System cuts no-shows, reactivates overdue patients, and captures new-patient enquiries — without adding front-desk hours.
What's quietly costing dental practices.
If you recognize two or three of these, you're losing money you can't see on a P&L.
No-shows and last-minute cancellations
Every empty chair is lost production that's nearly impossible to refill on short notice.
Recall that never happens
Patients overdue for cleanings and treatment slip away because no one has time to call them back in.
New-patient enquiries to voicemail
High-value new patients call once; if it goes to voicemail when the desk is busy, they book elsewhere.
No view of the schedule's leaks
Without reporting, you can't see how many slots no-shows and lapsed recall actually cost you each month.
Lost revenue, wasted time, lost ground.
The three ways this problem quietly drains a business like yours.
Lost revenue
A single no-show can be hundreds in lost production, and a reactivated patient is years of recurring visits. Cutting no-shows and reactivating lapsed patients commonly recovers thousands in monthly production that's currently leaking away.
Wasted time
Reminder calls, recall outreach, and new-patient follow-up consume hours of front-desk time daily — repetitive work that's ideal to automate so staff can focus on patients in the office.
Competitive disadvantage
Modern practices retain patients with disciplined reminders and recall. This system gives you a corporate-grade retention engine that keeps chairs full and patients loyal.
What the system installs.
Every opportunity above, turned into a working automation inside your existing tools — built, managed, and optimized by Talver.
Appointment reminders & booking
Automated confirmations and reminders dramatically cut no-shows, and patients can book and reschedule themselves.
Powered by Booking AutomationRecall & reactivation
Lapsed and overdue patients get timed, friendly check-ins that bring them back on schedule.
Powered by Lead Follow-Up AutomationNew-patient intake & follow-up
Enquiries are captured and followed up instantly, even after hours, so new patients don't slip away.
Powered by Lead Follow-Up AutomationReviews + production dashboard
Build the local reputation patients check first, and see exactly what the schedule and recall are producing.
Powered by Reporting DashboardOne system. One price. Everything handled.
The Patient Recall System bundles the services below into a single managed system — installed in your tools, monitored, supported, and continuously optimized. No piecing it together, no surprise add-ons.
Bought individually, these services run $4,996 setup + $626/mo. As a system it's $3,999 setup + $399/mo — saving about $997 upfront and $227/mo, with hosting, monitoring, and support included on top.
Fixed pricing in CAD. Month-to-month, no lock-in.
What changes once it's running.
Practices on this system keep chairs full with far fewer no-shows, reactivate a steady stream of lapsed patients, and capture more new patients — while a dashboard shows exactly how much production the system protects.
Estimates based on typical results for a business of this type. Your numbers depend on your volume and pricing — we'll model them with you on a call.
Playbooks behind this system.
The thinking and the numbers behind what this system does.
How local professional firms can automate intake without losing trust
For lawyers, accountants, and clinics, the first response sets the tone. Here's how to make intake fast and consistent while keeping it human.
How automated reminders cut no-shows for appointment businesses
Every no-show is a paid slot that vanished. Here's how simple automated reminders quietly recover that lost revenue.
Prefer the deep-dive? Read the full dental practices playbook, or browse all industry systems.
Ready to put the Patient Recall System to work?
Get this system as-is, customize it in the builder, or book a call and we'll tailor it to your numbers.